Hi,
For client in NW 7.0, we have a Webdynpro application in portal. The application uses Guided Procedures workflow.
The application also uses MDM system. The details of the record are updated to the MDM via Webdynpro Java code.
The MDM record can be created and edited by the user from the WD application.
In Edit scenario, the option is provided to user to edit the record. When user searches and clicks edit after selecting the particular record, the record in MDM will be checked-out by the user.
After this user can enter the data in all the fields and they should click SAVE after which the current step will be completed and it will go to other approver levels based on the details entered.
The issue here is when the user clicks edit on a record initially and keeps the application idle not working on it for some time and after some specified time if they SAVE it or act on it, the webdynpro application session gets expired and the record is still in checked-out mode in MDM.
If the user closes the application or closes the browser before the time-out, the record is successfully checked-in which is already working and present functionality wise.
When the session/time-out occurs, the record is not checked-in and issue is here. The record should be checked-in. Kindly help in this scenario if you have worked in this. Also the issue couldn’t be replicated in the non-production system.
Regards,
Bhaskar